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Bring Your Own Device: Next Steps

March 31, 2017 10:14:27 AM PDT

You've made the switch to TruConnect and kept the phone you love! Now, here is a step-by-step guide to setting-up your device for the TruConnection. 

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0 Comments | Posted in Customer Service By Shane Gillette

California LifeLine Free Government Phones TruConnect

The California LifeLine free government smartphones program is undergoing some big changes this year, so read on to learn how they may affect your California LifeLine free cell phone service if you are already enrolled in the program, or considering applying.

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0 Comments | Posted in TruConnect News By Jim Lukowitsch

android phone

Keeping your Android phone running smoothly and efficiently can be difficult and time-consuming, especially if you've had your device for awhile. Check out these great apps that will not only help your phone run faster, but are also small enough to allow you to hold on to that storage space while still enjoying everything you love. 

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0 Comments | Posted in Technology By Shane Gillette

Young Latino Couple Lifeline Phone Service

In the 2016 Lifeline Modernization Order released in March by the FCC, one of the key components is the Lifeline benefit port freeze. According to the commission, to further incentivize investment in high quality Lifeline free government phone and free cell phone service offerings, consumers will not be able to port their Lifeline service to another provider until 12 months have passed for data services, and 60 days for voice services. So if you apply for Lifeline free government cell service with data, you must stay with the provider you applied with for a year, if you’re on voice only you must stay for 60 days before transferring your benefit to another telecom.

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0 Comments | Posted in TruConnect News By Jim Lukowitsch

Did the Lifeline Free Phone Program Just Change?

December 9, 2016 4:51:24 PM PST

Lifeline Free Government Phone Couple

Recently the FCC ruled on petitions filed by a number of states and USTelecom to give these Lifeline states and their Lifeline phone service providers more time to implement the commission’s updated Lifeline program eligibility rules. USTelecom worried that some Lifeline applicants may be excluded from the Lifeline program if they only qualify for a state Lifeline benefit that is no longer eligible. The FCC granted this temporary waiver to some of the states, with certain conditions.

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0 Comments | Posted in TruConnect News By Jim Lukowitsch

10 Useful Tips for Saving Battery Life

October 6, 2016 3:12:38 PM PDT

Whether you're on-the-go or surfing the web at home, the battery life of our smartphones is crucial for us to stay connected. Here are some tips for Android users to keep that battery going and going.  

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0 Comments | Posted in Technology By Shane Gillette

byod

The hassle of learning the ins and outs of a new phone can be a headache when switching to a new mobile carrier. With TruConnect’s Bring Your Own Device there’s no need to waste time transferring your favorite music, photos, videos, and apps to a different device or suffering the aggravation of some of the things you loved about your phone being lost along the way. Keep the phone you already know and experience TruConnect faster!                   

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0 Comments | Posted in TruConnect News By Shane Gillette

iPhone 4       

New TruConnect customers and current customers who have had accounts for at least six months can now get a refurbished Apple iPhone 4s for just $50 at a TruConnect retail store. The hottest smartphone brand could be yours at the most affordable price on the market when you sign up for California LifeLine, or you can choose from three different Android smartphones at no cost. 

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0 Comments | Posted in TruConnect News By Shane Gillette

How Do I Qualify for California LifeLine?

August 22, 2016 3:03:17 PM PDT

California LifeLine Program
What is California LifeLine?

California LifeLine is a state program that provides discounted home phone and cell phone service to eligible households. TruConnect offers qualifying California residents a free Android smartphone with free unlimited talk & text and 100 MB of free data each month. Only one LifeLine discount is allowed per household.

So How do I Qualify?

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0 Comments | Posted in Customer Service By Jim Lukowitsch
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What is Lifeline?

Lifeline is a government program that subsidizes discounted phone service for low-income consumers, ensuring everyone can stay in touch. TruConnect is currently designated to provide free Lifeline-supported phone service in numerous states across the U.S., with more coming soon. The Lifeline program is only available to eligible consumers who can provide documentation for eligibility. Only one Lifeline service is allowed per household regardless of type of phone. To be qualified for Lifeline, you must be currently enrolled in a qualified public assistance program (i.e. SNAP, Section 8, LIHEAP, Medicaid/Medi-Cal, NSLP, SSI, WIC, etc.) or you can be qualified if your total annual household income is less than the qualified income guidelines.

Mobile Broadband

TruConnect is a mobile broadband company and a cheap wireless internet provider that offers wireless internet services and mobile WiFi hotspots through Internet on the Go. TruConnect provides an underserved market with prepaid and wireless internet services such as Lifeline (ETC), Wireless Prepaid, and Mobile broadband solutions such as mobile WiFi hotspots. We have a variety of mobile broadband devices ranging from cell phones and 4G smartphones to mobile WiFi hotspot devices and tablets. Our coverage includes a 4G network for nationwide wireless internet.

Why TruConnect?

We are a group of wireless industry veterans who have spent many years bringing new mobile products and services to consumers in the U.S. We understand your frustration with expensive monthly data plans, so we came up with an easy, honest, and convenient way to stay connected to the world with TruConnect Pay As You Go and Lifeline plans, our free text messaging and dialer app (TruText), and with our affordable Internet on the Go mobile broadband plans and hotspots. Individual usage varies from month to month, so we designed our flexible plans to fit your everyday needs. To learn more about Internet on the Go, please visit www.internet-go.com. To download the new TruText app, visit www.truconnect.com/get-app.

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