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FAQs

Let's face it, telecom can be confusing and expensive. We are perfect for the casual user who likes a low-cost, contract-free pay-as-you-go wireless service. We provide nationwide service that is committed to making your communications more flexible and affordable than ever.
We are a national provider of wireless voice, messaging, and data services capable of reaching millions of Americans where they live, work, and play. View our nationwide map to locate coverage in your area!
You can purchase our products and wireless plans online at www.truconnect.com or by visiting a store! Our retail stores are located in Huntington Park, Chula Vista, Panorama City, and Chino, CA. See store locations here.
We offer contract-free Pay As You Go plans with Unlimited Talk & Text ranging from $25 to $45 per month, depending on the data package you select. We also offer an Unlimited Texting plan for $5, and Unlimited Texting, 100 Minutes of Talk, and 500MB of data for $10.
We offer contract-free plans. You can change or cancel your plan at any time. Your service is pre-paid each month, giving you access to wireless freedom without worrying about a contract.
1GB of data allows you to view 5,000 webpages, send 20,000 emails, post 10,000 updates, or listen to 30 hours of music. You can always upgrade your plan if you decide that you need more data!
Our customer care representatives are always here to help. Reach us at 1.800.430.0443 to speak over the phone, or see us in person by visiting one of our retail stores near you.

What is Lifeline?

Lifeline is a government program that subsidizes discounted phone service for low-income consumers, ensuring everyone can stay in touch. TruConnect is currently designated to provide free Lifeline-supported phone service in numerous states across the U.S., with more coming soon. The Lifeline program is only available to eligible consumers who can provide documentation for eligibility. Only one Lifeline service is allowed per household regardless of type of phone. To be qualified for Lifeline, you must be currently enrolled in a qualified public assistance program (i.e. SNAP, Section 8, LIHEAP, Medicaid/Medi-Cal, NSLP, SSI, WIC, etc.) or you can be qualified if your total annual household income is less than the qualified income guidelines.

Mobile Broadband

TruConnect is a mobile broadband company and a cheap wireless internet provider that offers wireless internet services and mobile WiFi hotspots through Internet on the Go. TruConnect provides an underserved market with prepaid and wireless internet services such as Lifeline (ETC), Wireless Prepaid, and Mobile broadband solutions such as mobile WiFi hotspots. We have a variety of mobile broadband devices ranging from cell phones and 4G smartphones to mobile WiFi hotspot devices and tablets. Our coverage includes a 4G network for nationwide wireless internet.

Why TruConnect?

We are a group of wireless industry veterans who have spent many years bringing new mobile products and services to consumers in the U.S. We understand your frustration with expensive monthly data plans, so we came up with an easy, honest, and convenient way to stay connected to the world with TruConnect Pay As You Go and Lifeline plans, our free text messaging and dialer app (TruText), and with our affordable Internet on the Go mobile broadband plans and hotspots. Individual usage varies from month to month, so we designed our flexible plans to fit your everyday needs. To learn more about Internet on the Go, please visit www.internet-go.com. To download the new TruText app, visit www.truconnect.com/get-app.

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and the stylized TruConnect logo™ are trademarks of TSC Acquisition Corporation.