Wefi – Terms of Service

IMPORTANT - PLEASE READ THE TERMS OF SERVICE FOR THIS SOFTWARE LICENSE AGREEMENT ("AGREEMENT") CAREFULLY. IF YOU DO NOT AGREE TO ALL TERMS AND CONDITIONS OF THIS AGREEMENT YOU SHOULD DISCONTINUE THE DOWNLOAD AND/OR THE USE OF THE TRUCONNECT TECHNOLOGIES SOFTWARE BY DISABLING THE TRUCONNECT TECHNOLOGIES SOFTWARE UNDER YOUR DEVICE’S SETTING.

This Agreement is a legal agreement between you, the end user ("End User" or "you") and Truconnect Technologies, LLC, located at 1149 S. Hill St., Suit H-400, Los Angeles, CA 90015, USA ("Truconnect Technologies", "us", "we" or "our"), for Truconnect Technologies Software includes computer software, including wefi or Beta Truconnect Technologies Software (as defined below) and "online" or electronic documentation (collectively, the "Truconnect Technologies Software"). By downloading or continuing to use the preinstalled Truconnect Technologies Software you agree to be bound by the terms of this Agreement. If you do not agree to the terms and conditions of this Agreement, do not download or continue the use of the Truconnect Technologies Software.

WITH RESPECT TO BETA OR OTHER PRE-PRODUCTION VERSIONS OF THE TRUCONNECT TECHNOLOGIES SOFTWARE (THE "BETA TRUCONNECT TECHNOLOGIES SOFTWARE"), YOU UNDERSTAND THAT THE BETA TRUCONNECT TECHNOLOGIES SOFTWARE MIGHT HAVE BUGS AND/OR LIMITED FUNCTIONALITY AND THAT ONE OF THE PURPOSES OF THE PRE-RELEASE BETA TEST IS TO RECEIVE FEEDBACK FROM END USERS REGARDING THE BETA TRUCONNECT TECHNOLOGIES SOFTWARE AND LIMITATIONS AND PROBLEMS THEY MAY ENCOUNTER TO HELP US TO FURTHER DEVELOP THE BETA TRUCONNECT TECHNOLOGIES SOFTWARE AND YOU ARE WILLING TO PARTICIPATE IN THE PRE-RELEASE BETA TEST OF THE TRUCONNECT TECHNOLOGIES SOFTWARE.

1. License - Subject to the terms of this Agreement and limited to the duration of the pre-release beta test, as applicable and as designated on the webpage where you downloaded the Beta Truconnect Technologies Software (the "Beta Test Period"), we grant you a non-transferable, non-exclusive, non-sublicensable, royalty-free and fully paid, worldwide right and license to install one (1) copy of the Truconnect Technologies Software on one (1) computer or mobile device, as applicable, in executable object code format only, solely for your own private use or internal business operations. The Truconnect Technologies Software is licensed, not sold, for your use. Your license confers no title or ownership in the Truconnect Technologies Software and should not be construed as any sale of any rights in the Truconnect Technologies Software. During the Beta Test Period, we may, in our sole discretion, notify you, either by sending you an e-mail or by a notice on the Truconnect Technologies and/or its affiliates’ website, that we have released an updated version of the Beta Truconnect Technologies Software. Upon your receipt of such notification, you agree to download the updated version of the Beta Truconnect Technologies Software and to use such version instead of the prior version. Any updated version of the Beta Truconnect Technologies Software will be considered "Beta Truconnect Technologies Software" for purposes of this Agreement.

2. Term - The term (the "Term") of this Agreement shall commence upon your acceptance of the terms of this Agreement through your installation or first use of the Software and shall either continue until terminated, or, in the case of Beta Truconnect Technologies Software, until expiration of the Beta Test Period (unless earlier terminated in accordance with the terms and conditions of this Agreement).

3. Restrictions - The rights granted to you in this Agreement are subject to the following restrictions: (a) You shall not license, sell, rent, lease, transfer, assign, distribute, display, host, outsource, disclose or otherwise commercially exploit or make the Truconnect Technologies Software available to any third party; (b) You shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Truconnect Technologies Software; (c) You shall not access the Truconnect Technologies Software in order to build a similar or competitive product or service or to publish any performance or benchmark test or analyses relating to the Truconnect Technologies Software; (d) and except as expressly stated herein, no part of the Truconnect Technologies Software, including, but not limited to, any copyright, trademark, patent, or other intellectual property or proprietary rights, may be copied, altered, reproduced, distributed, republished, downloaded, displayed, translated, posted or transmitted in any form or by any means, including but not limited to electronic, mechanical, photocopying, recording or other means. You may not separate the component parts of the Truconnect Technologies Software for use on more than one (1) computer or mobile device, as applicable. You shall be solely responsible for the storage of any and all data and information with respect to the Truconnect Technologies Software. It is your sole responsibility to back-up to another secure location, on a regular basis, any data files concerning your use of the Truconnect Technologies Software. Truconnect Technologies is in no way responsible for protecting and/or backing-up such information and shall have no liability for lost or corrupt data.

4. Charges and Billing - Truconnect Technologies may charge subscription or other fees to access certain Truconnect Technologies services. If you must pay a subscription or other fee to access a Truconnect Technologies service, this information will be posted on the Website established for such Truconnect Technologies service or the distribution of such Truconnect Technologies service and/or within this Agreement. YOU ACKNOWLEDGE THAT SUCH FEES ARE PAYABLE IN ADVANCE AND ARE NOT REFUNDABLE IN WHOLE OR IN PART. YOU AGREE THAT YOU ARE FULLY LIABLE FOR ALL CHARGES TO YOUR ACCOUNT, INCLUDING ANY UNAUTHORIZED CHARGES. You agree to reimburse Truconnect Technologies for all costs and expenses incurred by Truconnect Technologies in connection with the collection of payments, including bank or service charges and reasonable attorney fees, if any. If your use of the Truconnect Technologies services is subject to use or sales tax, you agree that Truconnect Technologies may also charge you for any such taxes, in addition to other applicable fees. By purchasing a Truconnect Technologies service, you represent that you are at least the age of majority in your place of residence (i.e. 18 years of age in the United States).

5. Carrier Charges - You acknowledge that (i) the Truconnect Technologies Software will facilitate the exchange of information to and from your mobile device using both wi-fi signals as well as cellular wireless standards (e.g. 2G/3G/4G) and (ii) Truconnect Technologies and/or its service partners reserve the right to change how you connect, and stay connected, to Access Point (as defined in Section 7) through the Truconnect Technologies Software utilizing the Truconnect Technologies Software’s proprietary decision making algorithms, which in turn may result in your connection changing to and from wi-fi and available cellular wireless standards, including, without limitation, roaming onto various carrier networks. When using the Truconnect Technologies Software, you may be subject to, and Truconnect Technologies is not responsible for, your mobile carrier's roaming, access, airtime minutes and surcharges associated with your mobile carrier and applicable data plan. You are solely liable for any applicable carrier charges and must consult your carrier for such information. Truconnect Technologies recommends that you confirm that you have an unlimited mobile-data plan with your mobile carrier before accessing and using the Truconnect Technologies Software.

6. Proprietary Rights - The Truconnect Technologies Software is licensed, not sold. We and our licensors retain exclusive ownership of all worldwide copyrights, trademarks, trade secrets, patents, and all other intellectual property rights (including, but not limited to, any titles, computer code, themes, objects, characters, character names, stories, text, dialog, catch phrases, locations, concepts, artwork, images, photographs, animations, video, sounds, musical compositions, audio-visual effects, methods of operation, moral rights, any related documentation, and "applets" incorporated into the Truconnect Technologies Software) throughout the world and all applications and registrations therefore, in and to the Truconnect Technologies Software, any full or partial copies thereof, including any additions or modifications thereto and any accompanying materials, electronic or otherwise. This Agreement grants you no right to use such content other than as part of the Truconnect Technologies Software. The Truconnect Technologies Software is protected by the copyright laws of the United States, international copyright treaties and conventions and other laws. You acknowledge that, except for the limited license rights expressly provided in this Agreement, no right, title, or interest to the intellectual property in the Truconnect Technologies Software is provided to you, and that you do not obtain any rights, express or implied, in the Truconnect Technologies Software. All rights in and to the Truconnect Technologies Software not expressly granted to you in this Agreement are expressly reserved to us and our licensors. The Truconnect Technologies Software may contain certain licensed materials and Truconnect Technologies’ licensors may act to protect their rights in the event of any violation of this Agreement.

7. Sharing of Access Points - When you decide to share an Access Point using the Truconnect Technologies service, you enable other end users of the Truconnect Technologies Software and grant them the right, to access and use such shared Access Point in connection with their use of the Truconnect Technologies Software. You hereby represent and warrant that (a) you have full authority to grant such access and use rights to any Access Point that you share; (b) your sharing of an Access Point will not breach any agreement or violate any law or regulation or proprietary rights of others, and you agree to defend, indemnify, and hold us, our subsidiaries, affiliates, officers, agents, and other partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of your sharing of an Access Point. An "Access Point" means a computer network device that is used to establish an online connection, such as, but not limited to, a wireless router (Wi-Fi router).

8. Access Points & Network Information - You acknowledge and agree that when you use the Truconnect Technologies Software, Truconnect Technologies may (i) collect information about the computer or mobile device on which the Truconnect Technologies Software is executed and the Access Points that you are using to establish an online connection, including without limitation, the hardware address of its network adapter, the names (SSIDs) of the Access Points, applicable cell network information, location and identification of the Access Points, connection status, speed and duration and access control methods; and (ii) collect and store information about the computer or mobile device’s data communication session including, without limitation, location based data (GPS pinpoint or cell-ID), time stamps and length of the session and unique user and device identifiers, provided, however, Truconnect Technologies shall not collect or store any information concerning the content of any such communication sessions. By using the Truconnect Technologies Software to connect to any Access Point, you represent and warrant that (i) you have the necessary consent and authority to connect to such Access Point and to permit the sharing of data related to such Access Points retained by the Truconnect Technologies Software; and (ii) you consent to the terms and conditions for the access and usage of such Access Point required by the owner or provider thereof. Additionally, by using the Truconnect Technologies Software you consent to Truconnect Technologies’ analyzing, extracting, compiling and aggregating the data that Truconnect Technologies captures and stores, the results of which shall be solely owned by Truconnect Technologies and may be used by Truconnect Technologies for any lawful business purpose (including, without limitation, providing it to our business partners and third-parties and using it to improve the Truconnect Technologies Software and Truconnect Technologies’ service) without additional consent from you, provided that such data is used without specifically identifying the source. Additional information on how Truconnect Technologies collects, accesses and uses your information is set forth in the privacy policy of TruConnect, which may be viewed at https://www.truconnect.com/legal-privacy-policy, which is specifically incorporated herein by reference.

9. Disclaimer of Warranties - YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE TRUCONNECT TECHNOLOGIES SOFTWARE IS AT YOUR SOLE RISK. THE TRUCONNECT TECHNOLOGIES SOFTWARE IS PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS, UNLESS SUCH WARRANTIES ARE LEGALLY INCAPABLE OF EXCLUSION. IN THE EVENT THAT YOU ARE INSTALLING OR USING THE BETA TRUCONNECT TECHNOLOGIES SOFTWARE, YOU FURTHER ACKNOWLEDGE THAT THE TRUCONNECT TECHNOLOGIES SOFTWARE IS PRE-PRODUCTION AND HAS NOT BEEN COMPLETELY TESTED IN ALL SITUATIONS. WE PROVIDE NO TECHNICAL SUPPORT, WARRANTIES OR REMEDIES FOR THE BETA TRUCONNECT TECHNOLOGIES SOFTWARE. WE DO NOT WARRANT THAT THE BETA TRUCONNECT TECHNOLOGIES SOFTWARE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT DEFECTS WILL BE CORRECTED. TRUCONNECT TECHNOLOGIES DOES NOT WARRANT THAT USE OF THE TRUCONNECT TECHNOLOGIES SOFTWARE WILL BE UNINTERRUPTED, OR ERROR-FREE. TRUCONNECT TECHNOLOGIES AND ITS LICENSORS EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, AND THOSE ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE, REGARDING THE TRUCONNECT TECHNOLOGIES SOFTWARE. ANY WARRANTY AGAINST INFRINGEMENT THAT MAY BE PROVIDED IN SECTION 2-312(3) OF THE UNIFORM COMMERCIAL CODE AND/OR IN ANY OTHER COMPARABLE STATE STATUTE IS EXPRESSLY DISCLAIMED. TRUCONNECT TECHNOLOGIES AND ITS LICENSORS ASSUME NO RESPONSIBILITY FOR ANY DAMAGES SUFFERED BY YOU, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, ITEMS OR OTHER MATERIALS FROM ERRORS OR OTHER MALFUNCTIONS CAUSED BY TRUCONNECT TECHNOLOGIES, ITS LICENSORS, LICENSEE AND/OR SUBCONTRACTORS, OR BY YOUR OR ANY OTHER PARTICIPANT’S OWN ERRORS AND/OR OMISSIONS. YOU ASSUME ALL RISKS ASSOCIATED WITH THE TRUCONNECT TECHNOLOGIES SOFTWARE. WIRELESS INTERNET ACCESS PRESENTS CHALLENGES FOR PROTECTING YOUR INFORMATION FROM ILLEGAL DATA INTERCEPTION BY THIRD PARTIES. YOU SHOULD CONSULT WITH A COMPUTER TECHNICIAN TO ENSURE YOUR COMPUTER OR MOBILE DEVICE IS CONFIGURED CORRECTLY FOR SECURE WIRELESS ACCESS TO THE INTERNET AND THAT YOU HAVE THE LATEST SECURITY SOFTWARE AND HARDWARE INSTALLED. IN NO EVENT WILL TRUCONNECT TECHNOLOGIES BE OBLIGATED, CONTRACTUALLY OR OTHERWISE, TO INDEMNIFY YOU, OR OTHERWISE REIMBURSE YOU, FOR ANY LOSSES THAT YOU MAY INCUR IN CONNECTION WITH THE TRUCONNECT TECHNOLOGIES SOFTWARE OR THE SITES YOU MAY VISIT AND PRODUCTS YOU MAY USE WHEN CONNECTED TO AN ACCESS POINT THROUGH THE TRUCONNECT TECHNOLOGIES SOFTWARE. Neither Truconnect Technologies nor its parent, subsidiaries, affiliates, licensors and/or its suppliers are responsible for interrupted or unavailable network server or other connections, miscommunications, failed telephone or computer transmissions, or technical failure, jumbled, scrambled or misdirected transmissions, or other errors of any kind whether human, mechanical or electronic or for phone, electrical, network, computer hardware or software program malfunctions, failures or difficulties, or for ISP/network/Web site accessibility or unavailability. You are responsible for assessing your own computer or mobile device, as applicable, and the results to be obtained therefrom. The entire risk arising out of use or performance of the Truconnect Technologies Software remains with you.

10. Limitation of Remedies and Damages - YOU ACKNOWLEDGE AND AGREE THAT TRUCONNECT TECHNOLOGIES, ITS LICENSORS AND SUPPLIERS SHALL NOT ASSUME OR HAVE ANY LIABILITY FOR ANY ACTION BY TRUCONNECT TECHNOLOGIES, OTHER PARTICIPANTS, OR OTHER LICENSORS WITH RESPECT TO CONDUCT, COMMUNICATION, OR CONTENT OF THE TRUCONNECT TECHNOLOGIES SOFTWARE. NEITHER WE NOR OUR LICENSORS AND SUPPLIERS SHALL BE RESPONSIBLE OR LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT OR TERMS OR CONDITIONS RELATED THERETO UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES FOR (A) LOSS OR INACCURACY OF DATA OR COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY; OR (B) ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO LOSS OF REVENUES AND LOSS OF PROFITS. OUR AGGREGATE CUMULATIVE LIABILITY HEREUNDER SHALL NOT EXCEED THE AMOUNTS PAID BY YOU FOR THE TRUCONNECT TECHNOLOGIES SOFTWARE (IF ANY) DURING THE MOST RECENT THREE (3) MONTHS FROM WHEN THE DAMAGE OCCURRED DURING THE TERM OF THE AGREEMENT. CERTAIN STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE EXCLUSIONS SET FORTH ABOVE MAY NOT APPLY TO YOU.

11. Confidentiality - The Beta Truconnect Technologies Software is unannounced and not available to the public. Providing the Beta Truconnect Technologies Software to you does not constitute a sale or an announcement that the Beta Truconnect Technologies Software, or that any other software of a similar design and/or functionality, will be available from us. We consider the Beta Truconnect Technologies Software and any technical information, evaluation or reports supplied to you (the "Confidential Information") to be proprietary, and you agree to not share any Confidential Information with any other third party and not to permit any third-party access to the Confidential Information and to take all reasonable steps to secure and protect the Confidential Information from any disclosure or third party access.

12. Feedback - In the event that you provide us with feedback ("Feedback") regarding the use, operation or functionality of the Truconnect Technologies Software, including but not limited to information about operating results, known or suspected bugs, errors or compatibility problems, or desired features, you hereby assign to us all rights in the Feedback. You acknowledge and agree that all Feedback is the sole and exclusive property of Truconnect Technologies and may be used by Truconnect Technologies (or its affiliates, publishing partners, distributors, licensors and licensees) for any purpose. If and to the extent you are deemed to have retained, under applicable law, any right, title or interest in or to any portion of your Feedback, you hereby transfer, grant, convey, assign and relinquish solely and exclusively to Truconnect Technologies all of your right, title and interest in and to the Feedback, without reservation and without additional consideration, under applicable patent, copyright, trade secret, trademark and other similar laws or rights, in perpetuity, and in the alternative to the extent such assignment is ineffective under applicable law, you hereby grant to Truconnect Technologies the sole and exclusive, irrevocable, sublicensable, transferable, worldwide, paid-up license to reproduce, fix, adapt, modify, translate, reformat, create derivative works from, manufacture, introduce into circulation, publish, distribute, sell, license, sublicense, transfer, rent, lease, transmit, publicly display, publicly perform, provide access to electronically, broadcast, communicate to the public by telecommunication, display, enter into computer memory, and use and practice the Feedback all modified and derivative works thereof, all portions and copies thereof in any form, all inventions, designs, and marks embodied therein, and all patent, copyright, trade secret, trademark and other intellectual property rights thereto, or to incorporate the same in other works in any form, media, or technology now known or later developed. To the extent permitted by applicable laws, you hereby waive any moral rights or rights of publicity or privacy you may have in the Feedback.

13. Consumer End Users Only - The limitations or exclusions of warranties and liability contained in this Agreement do not affect or prejudice the statutory rights of a consumer, i.e., a person acquiring goods otherwise than for use by a business. The limitations or exclusions of warranties and remedies contained in this Agreement shall apply to you only to the extent such limitations or exclusions and remedies are permitted under the laws of the jurisdiction where you are located.

14. Termination - We may terminate this Agreement at any time, with or without cause. You may terminate this Agreement at any time, with or without cause by sending either an e-mail to customercare@truconnect.com with your name and the subject "REMOVE", call 1-800-430-0443, or to such other address as we may specify in writing by posting the new address on the Truconnect Technologies website. Upon expiration or termination, the license granted hereunder shall terminate and you shall immediately destroy any copies of the Truconnect Technologies Software in your possession, including disabling the Truconnect Technologies Software in your device’s setting, but the terms of this Agreement which are intended to survive termination will remain in effect.

15. Modifications - We reserve the right to change the terms and conditions of this Agreement or our policies relating to the Truconnect Technologies Software at any time, and such changes will be effective upon notice to you. Your continued use of the Truconnect Technologies Software after any such changes shall constitute your consent to such changes.

16. Export - The Truconnect Technologies Software and related technology are subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree to strictly comply with all such laws and regulations and acknowledge that you have the responsibility to obtain authorization to export, re-export, or import the Truconnect Technologies Software and related technology, as may be required. You will indemnify and hold us harmless from any and all claims, losses, liabilities, damages, fines, penalties, costs and expenses (including attorney's fees) arising from or relating to any breach by you of your obligations under this section. Your obligations under this section shall survive the expiration or termination of this Agreement.

17. Privacy - You agree to the terms of privacy policy that may be viewed at https://www.truconnect.com/legal-privacy-policy.

18. Equitable Remedies - You hereby agree that Truconnect Technologies would be irreparably damaged if the terms of this Agreement were not specifically enforced, and therefore you agree that Truconnect Technologies shall be entitled, without bond, other security, or proof of damages, to appropriate equitable remedies with respect to breaches of this Agreement, in addition to such other remedies as Truconnect Technologies may otherwise have available to it under applicable laws.

19. Indemnity - You agree to defend, indemnify and hold harmless Truconnect Technologies, its officers, directors, employees, agents, affiliates, successors, assigns, and licensors against and from all damages, losses, liabilities, claims and expenses, including attorneys’ fees, arising directly or indirectly from your acts and omissions to act in using the Truconnect Technologies Software pursuant to the terms of this Agreement or any breach of this Agreement by you.

20. U.S. Government Restricted Rights - Truconnect Technologies Software and documentation have been developed entirely at private expense and are provided as "Commercial Computer Software" or "restricted computer software." Use, duplication or disclosure by the U.S. Government or a U.S. Government subcontractor is subject to the restrictions set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clauses in DFARS 252.227-7013 or as set forth in subparagraph (c)(1) and (2) of the Commercial Computer Software Restricted Rights clauses at FAR 52.227-19, as applicable. The Manufacturer is Truconnect Technologies, LLC., 1149 S. Hill St., Suite H-400, Los Angeles, CA 90015, USA.

21. Miscellaneous - You may not use, copy, modify, sublicense, rent, sell, assign or transfer the rights or obligations granted to you in this Agreement, except as expressly provided in this Agreement. Neither the rights nor the obligations arising under this Agreement are assignable by you, and any such attempted assignment or transfer shall be void and without effect. Truconnect Technologies’ failure to enforce at any time any of the provisions of this Agreement shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect the right of any party to enforce each and every such provision thereafter. The express waiver by Truconnect Technologies of any provision, condition or requirement of this Agreement shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement. Notwithstanding anything else in this Agreement, no default, delay or failure to perform on the part of Truconnect Technologies shall be considered a breach of this Agreement if such default, delay or failure to perform is shown to be due to causes beyond the reasonable control of Truconnect Technologies. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement. In the event that any provision of this Agreement is found to be contrary to law, then such provision shall be construed as nearly as possible to reflect the intention of the parties, with the other provisions remaining in full force and effect. Any notice to you may be provided by e-mail. In the event that any provision of this Agreement shall be held by a court or other tribunal of competent jurisdiction to be unenforceable, such provision will be enforced to the maximum extent permissible and the remaining portions of this Agreement shall remain in full force and effect.

22. Governing Law and Arbitration - This Agreement shall be governed by the laws of the State of Texas without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. Any claim or dispute in connection with this Agreement shall be resolved in a cost-effective manner through binding non-appearance-based arbitration in accordance with the then current Commercial Arbitration Rules of the American Arbitration Association. If you would like more information about the Commercial Arbitration Rules of the American Arbitration Association, please go to http://www.adr.org/sp.asp?id=22440. The arbitration shall be initiated through an established alternative dispute resolution provider mutually agreed upon by the parties. The arbitrator and the parties must comply with the following rules: a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and c) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. WE EACH WAIVE ANY RIGHT TO A JURY TRIAL. ARBITRATION INVOLVES A FAIR HEARING BEFORE A NEUTRAL ARBITRATOR RATHER THAN A JUDGE OR JURY. THE ARBITRATOR MAY AWARD DECLARATORY OR INJUNCTIVE RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY NAMED IN THE ARBITRATION PROCEEDING AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY'S INDIVIDUAL CLAIM. THE ARBITRATOR(S) SHALL NOT HAVE THE AUTHORITY, POWER, OR RIGHT TO ALTER, CHANGE, AMEND, MODIFY, ADD, OR SUBTRACT FROM ANY PROVISION OF THIS AGREEMENT OR TO AWARD PUNITIVE DAMAGES. THE ARBITRATOR SHALL HAVE THE POWER TO ISSUE MANDATORY ORDERS AND RESTRAINING ORDERS IN CONNECTION WITH THE ARBITRATION. THE AWARD RENDERED BY THE ARBITRATOR SHALL BE FINAL AND BINDING ON THE PARTIES, AND JUDGMENT MAY BE ENTERED THEREON IN ANY COURT OF COMPETENT JURISDICTION. DURING THE CONTINUANCE OF ANY ARBITRATION PROCEEDING, THE PARTIES SHALL CONTINUE TO PERFORM THEIR RESPECTIVE OBLIGATIONS UNDER THIS AGREEMENT, WHICH ARE NOT AFFECTED BY THE DISPUTE. You agree that notwithstanding anything to the contrary contained herein, in the event Truconnect Technologies wishes to pursue injunctive or other equitable relief, it may do so in a court of competent jurisdiction in Texas, and you agree to submit to the personal jurisdiction of any such court. This arbitration agreement shall survive the termination of this Agreement. Unless otherwise provided by applicable law, or otherwise in this Agreement, neither party has the right to bring a dispute or other legal action under this Agreement more than one (1) year after the dispute arose.

23. Additional Terms - Your usage of any third-party software or application to navigate to the location of an Access Point identified by Truconnect Technologies will be subject to the terms of use of any such third-party software or application. Truconnect Technologies does not warrant, and is not responsible for, the accuracy of any recommendations of Access Point identified through Truconnect Technologies including, without limitation, any recommendations with respect to Access Points that are the closest to, or in the vicinity of, you. Additionally, your access and usage of any Access Point identified by Truconnect Technologies is subject to all of the terms and conditions required by the owner or provider of such Access Point. Truconnect Technologies is not responsible for the security of any Access Point identified by Truconnect Technologies.

24. Entire Agreement - This Agreement, including the relevant terms & conditions found on the TruConnect website, which are hereby incorporated by reference, constitutes the entire agreement between the parties pertaining to the subject matter hereof, and supersedes any and all prior or contemporaneous written or oral agreements between the parties pertaining to the subject matter hereof. To the extent that there is a conflict, this Agreement shall have precedence as to the subject matter of this Agreement.

25. Questions or Additional Information - If you have questions regarding this Agreement, or wish to obtain additional information, please send an e-mail to customercare@truconnect.com or call 1-800-430-0443.

What is Lifeline?

Lifeline is a government program that subsidizes discounted phone service for low-income consumers, ensuring everyone can stay in touch. TruConnect is currently designated to provide free Lifeline-supported phone service in numerous states across the U.S., with more coming soon. The Lifeline program is only available to eligible consumers who can provide documentation for eligibility. Only one Lifeline service is allowed per household regardless of type of phone. To be qualified for Lifeline, you must be currently enrolled in a qualified public assistance program (i.e. SNAP, Section 8, LIHEAP, Medicaid/Medi-Cal, NSLP, SSI, WIC, etc.) or you can be qualified if your total annual household income is less than the qualified income guidelines.

Mobile Broadband

TruConnect is a mobile broadband company and a cheap wireless internet provider that offers wireless internet services and mobile WiFi hotspots through Internet on the Go. TruConnect provides an underserved market with prepaid and wireless internet services such as Lifeline (ETC), Wireless Prepaid, and Mobile broadband solutions such as mobile WiFi hotspots. We have a variety of mobile broadband devices ranging from cell phones and 4G smartphones to mobile WiFi hotspot devices and tablets. Our coverage includes a 4G network for nationwide wireless internet.

Why TruConnect?

We are a group of wireless industry veterans who have spent many years bringing new mobile products and services to consumers in the U.S. We understand your frustration with expensive monthly data plans, so we came up with an easy, honest, and convenient way to stay connected to the world with TruConnect Pay As You Go and Lifeline plans, our free text messaging and dialer app (TruText), and with our affordable Internet on the Go mobile broadband plans and hotspots. Individual usage varies from month to month, so we designed our flexible plans to fit your everyday needs. To learn more about Internet on the Go, please visit www.internet-go.com. To download the new TruText app, visit www.truconnect.com/get-app.

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