TruConnect Rolls Out Quick, Easy, and Secure Data Refills

Customers will be re-directed to the new Express Pay website to add data whenever they run out or activate a new device

Los Angeles, CA, April 13, 2016 With continued emphasis on providing a great customer experience, TruConnect has rolled out a new Express Pay website where customers can easily and securely add data to their existing mobile hotspot or activate a new one. This new website allows customers to quickly select a new data top-up and pay by credit card or data refill card whenever they need to add more data to their account.

TruConnect hotspot devices will now automatically re-direct to the ExpressPay website when customers run out of data or turn on a brand new device. Focusing on convenience and customer experience, ExpressPay recognizes both TruConnect and Internet on the Go (a TruConnect brand) devices offering customers a branded experience. Users can select among a variety of data refill options paying by either credit card or a previously purchased data refill card. If the device is not recognized or a customer navigates directly to the ExpressPay website, customers can simply enter their phone number or hotspot MEID number to access the express pay features.

“Rather than spend too much time on creating an account and going through a multi-page flow, customers can now pick a plan, and purchase data on a single page, in less than 30 seconds.” says Darren Levy, VP of ecommerce. “says VP of Ecommerce Darren Levy. ExpressPay provides a secure portal where TruConnect and Internet on the Go users can quickly add data and return to their online activities. ExpressPay can be accessed by visiting refill.truconnect.com.

 

What is Lifeline?

Lifeline is a government program that subsidizes discounted phone service for low-income consumers, ensuring everyone can stay in touch. TruConnect is currently designated to provide free Lifeline-supported phone service in numerous states across the U.S., with more coming soon. The Lifeline program is only available to eligible consumers who can provide documentation for eligibility. Only one Lifeline service is allowed per household regardless of type of phone. To be qualified for Lifeline, you must be currently enrolled in a qualified public assistance program (i.e. Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps, Medicaid, Supplemental Security Income (SSI), Federal Public Housing Assistance (FPHA), Veterans Pension and Survivors Benefit, etc.) or you can be qualified if your total annual household income is less than the qualified income guidelines.

Mobile Broadband

TruConnect is a mobile broadband company and a cheap wireless internet provider that offers wireless internet services and mobile WiFi hotspots through Internet on the Go. TruConnect provides an underserved market with prepaid and wireless internet services such as Lifeline (ETC), Wireless Prepaid, and Mobile broadband solutions such as mobile WiFi hotspots. We have a variety of mobile broadband devices ranging from cell phones and 4G smartphones to mobile WiFi hotspot devices and tablets. Our coverage includes a 4G network for nationwide wireless internet.

Why TruConnect?

We are a group of wireless industry veterans who have spent many years bringing new mobile products and services to consumers in the U.S. We understand your frustration with expensive monthly data plans, so we came up with an easy, honest, and convenient way to stay connected to the world with TruConnect Pay As You Go and Lifeline plans, our free text messaging and dialer app (TruText), and with our affordable Internet on the Go mobile broadband plans and hotspots. Individual usage varies from month to month, so we designed our flexible plans to fit your everyday needs. To learn more about Internet on the Go, please visit www.internet-go.com. To download the new TruText app, visit www.truconnect.com/get-app.

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