TruConnect Expands to Provide a Critical Lifeline for Vulnerable Residents Most Impacted by CORONAVIRUS

Family-Owned Company Connects Nearly 225,000 Californians During COVID-19 Crisis, Recently Became State's Second Largest Low-Income Wireless Provider

LOS ANGELES, CA, MARCH 18, 2020 —Anticipating the need for increased access to free wireless service amid the state's ongoing affordability crisis and early signs that the coronavirus would hit the United States, Los Angeles-based TruConnect has expanded to serve 225,000 of our most vulnerable Californians. According to a report recently released by the California Public Utilities Commission, TruConnect is now the state's second largest low-income wireless provider, ranking only behind Virgin Mobile’s Assurance Wireless in helping bridge the digital divide for disadvantaged residents through the California LifeLine Program .

TruConnect has actively enrolled program participants since 2014, continuing to grow its services despite decreased state funding for California LifeLine and increased limitations on access to the program. Senate Bill 704, which would have dramatically expanded California LifeLine eligibility, was passed by the California Legislature last year but failed to become law.

“This year, TruConnect has stepped up our efforts to reach out to those communities and vulnerable residents who need free wireless service the most,” said TruConnect Co-CEO Nathan Johnson. “California LifeLine is a critical tool not just for workers and their families trying to make ends meet on a daily basis, but also during emergencies that impact community safety and health.”

TruConnect will continue offering free wireless access to Californians most vulnerable to the impacts of the coronavirus, consistent with public health guidelines, and work to ensure that the state maintains continuity of California Lifeline services for all program participants. Participants can also apply online, and eligibility is based on participation in a qualifying public assistance program or household low income guidelines. The state currently allows only one Lifeline phone per household.

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About TruConnect
Founded in 2011, TruConnect has become one of the nation’s fastest-growing provider of Lifeline wireless telecommunications services, expanding into over 30 states in the past two years TruConnect strives to provide affordable & flexible technology solutions to low-income communities and budget-conscious consumers, helping to bring us closer to closing the digital divide. To learn more, visit us at .

Media Contact:
Name: Lucy Sung
Title: Chief Operating Officer
Phone: 213-379-5145
Email address:

What is Lifeline?

Lifeline is a government program that subsidizes discounted phone service for low-income consumers, ensuring everyone can stay in touch. TruConnect is currently designated to provide free Lifeline-supported phone service in numerous states across the U.S., with more coming soon. The Lifeline program is only available to eligible consumers who can provide documentation for eligibility. Only one Lifeline service is allowed per household regardless of a type of phone. To be qualified for Lifeline, you must be currently enrolled in a qualified public assistance program (i.e. Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps, Medicaid, Supplemental Security Income (SSI), Federal Public Housing Assistance (FPHA), Veterans Pension and Survivors Benefit, etc.) or you can be qualified if your total annual household income is less than the qualified income guidelines.

Mobile Broadband

TruConnect is a mobile broadband company and a cheap wireless internet provider that offers wireless internet services and mobile WiFi hotspots through the Internet on the Go. TruConnect provides an underserved market with prepaid and wireless internet services such as Lifeline (ETC), Wireless Prepaid, and Mobile broadband solutions such as mobile WiFi hotspots. We have a variety of mobile broadband devices ranging from cell phones and 4G smartphones to mobile WiFi hotspot devices and tablets. Our coverage includes a 4G network for nationwide wireless internet.

Why TruConnect?

We are a group of wireless industry veterans who have spent many years bringing new mobile products and services to consumers in the U.S. We understand your frustration with expensive monthly data plans, so we came up with an easy, honest, and convenient way to stay connected to the world with TruConnect Pay As You Go and Lifeline plans, and with our affordable Internet on the Go mobile broadband plans and hotspots. Individual usage varies from month to month, so we designed our flexible plans to fit your everyday needs. To learn more about Internet on the Go, please visit

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