Real People, Real Stories: Hear What Our Customers Have to Say

From awesome affordable plan offerings to friendly customer support, our customers love TruConnect's broadband and wireless service. Can you say that about your wireless carrier?


But don't just take our word for it. Read on to discover why TruConnect is ranked as the best wireless provider for Lifeline, the Affordable Connectivity Program (ACP), and prepaid wireless plans.

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Dad and Daughter Selfie on Smartphone
Dad and Daughter Selfie on Smartphone

Hear what our happy customers have to say

"Best cell phone provider ever. Very wise choice."

Yoshinda M.
Holt, MI

"I never had a free phone with no bill until TruConnect."

Daniel W.
Washington D.C.

""Great customer service, fast and friendly."

Kevin G.
Canton, OH

Check out what more of our customers have to say

Christina S
Leesburg, FL

Very nice phone and free service is awesome for anyone on SSI fixed income
It's a very nice phone plus the free minutes and text messages is great for anyone like me on SSI fixed income

March 14, 2023

Kristen S.
Eastman, GA

Love the hotspot and free data
The hotspot and free data. Y'all are EXCELLENT. I LOVE Y'ALL 😜😁

March 14, 2023

Daniel M.
Westport, MA

Great phone, I appreciate you all a lot! It's definitely helps believe that. I give it 2 👍🏼👍🏼!

March 14, 2023

Shivon E.
Los Angeles, CA

Amazing free service. Perfect for those with EBT Food stamps, Medicaid, or SSI  
This free cell phone service is such a good service. Everybody should get it that has EBT food stamps, medicaid, or SSI.

March 14, 2023

Sara M.
North Salt Lake, UT

Mom approved: Fast delivery, perfect for daughter to stay connected
Delivery was fast, phone had no issues. Perfect for my daughter to be able to keep contact with me and her father.

March 14, 2023

Clark K.
Wahiawa, HI

Easy experience with no problems

My experience was very easy one without any problems especially with filling out the forms. Usually I will have problems with my email and my password but this time my application was easily accepted and this is why I gave 5 stars ✨! You delivered Truconnect! Thank you!

March 12, 2023

John M. 
Ephrata, PA

Awesome! Everything included.
Was awesome, everything was in order before it arrived, the SIM card, a protective cover, and no hassles starting it, thanks so much!

March 12, 2023

Meagan M.
Provo, UT

Easy and simple sign up, fast delivery, new free phone, and stress-free setup
The application and sign up process was easy and simple to do. As well as the fast delivery of my new phone, setting it up and the first use was literally a 5 minute process that was easy for me and stress free. As opposed to other companies I have tried in the past, TruConnect was the fastest, easiest, and simplest I have ever used! Thank you so much for helping me with a free phone and free service when I needed it most! That counts!

March 11, 2023

Jason S.
Framingham, MA

A+++ customer service with easy setup! 👍👍
Well customer service is a+++ the rep I spoke too was very helpful and the service is great. Super easy too setup two thumbs up 👍👍

March 11, 2023

Janet P.
Colorado Springs, CO

SO PLEASED with my new phone to keep me connected and available for my grandson's school
I am SO PLEASED with my new phone. My grandson's school was having a hard time getting ahold of me. Because the phone I had, could only be used with Wi-Fi. I couldn't afford phone service. Now, all of my problems are solved!

March 9, 2023

Janet P.
Colorado Springs, CO

Saving on my cell phone bill, gives me more to spend on other needs
Fixed income is why I like this plan. Saving here on my cell phone bill helps me keep ahead of my finances. I can spend more on needed items. Thanks!

March 5, 2023

Gerri Patterson
Swanton, VT

Absolutely love how it's so easy - even for someone who is computer illiterate
Absolutely love how it's so easy you literally sign up it's simple like I am computer illiterate and I had absolutely no problems and they sent it in just like a few days and then all you got to do is get the phone, charge it up, turn it on, and that starts your service. It's as simple as that! I absolutely love it! I get better service in my house with this than I used to do with AT&T. Absolutely awesome!

March 5, 2023

Bonita B.
Pahrump, NV

Dependable. Clear. Great customer service. Easy to use. 
I have never had a problem with TruConnect phone service...customer service....or phone.....Dependable...clear connections....Easy to use.🙂👍

February 23, 2023

Kellie G.
Evansville, IN

A Lifeline indeed
I transferred over from Q-link. So far so good. I haven't been placed on hold for hours. I got a live person who I could understand and has helped clear up any issues that I had.

October 14, 2022

Patricia C.
, CA

TruConnect is rewarding for me
TruConnect is rewarding for me I'm on a low income budget this really helps me I'm going to tell my friends about this and helps me keep up with my contacts thank you true connect

October 14, 2022

William A.
San Diego, CA

Never had a problem with you TruConnect
I’ve never had a problem with you TruConnect, plus I ordered a tablet for only 10 bucks. Can’t go wrong.

October 9, 2022

Junius P. 
Stockton,  CA

Great mobile broadband offer 
Never had a problem. Always have a good connection.

October 9, 2022

Kelley S. 
Greenleaf,  ID

It is a godsend to not have a phone bill now that my husband passed away. Thank you TruConnect.
I am extremely pleased with pretty much everything @ Truconnect. I’m not one to reach out for help but since my husband passed away and it’s up to me alone to pay the bills, I fall short every month so this was a nice surprise and has been a godsend to not have a phone bill. I truly appreciate it. Thank you, sincerely.

October 8, 2022

Yoshinda M.
Holt, MI

Best cell phone provider ever. 
The best cell phone provider ever. A very wise choice.

September 22, 2022

Alyssia C.
Fresno, CA

5 stars for TruConnect. Got a brand new free phone, phone number, and service. Its the best!
I give TruConnect 5 stars. They are the best! They sent me a brand new 🆕 phone and also a new cell phone number. They really are the best. l would very much recommend switching to whatever phone company that you have if you have a free government phone 📱to TruConnect. For example, I was with Assurance Wireless for 2 years and I am now back with TruConnect now. There's no other provider like them.

September 16, 2022

Melissa R.
Jurupa Valley, CA

Excellent service, helpful customer service, and can bring your own phone  
Excellent data service, helpful customer service, lets you use a different phone not assigned by them. Overall a great experience.

September 9, 2022

Taylor T.
Brooklyn, NY

Great mobile broadband offer 
I couldn't afford paying $50/month when I don't use mobile internet every month. TruConnect lets me pay only when I need it and pay by the MB. This means I save money since I would never use anywhere near 1GB because I'm almost always on a home of office Wi-Fi network.

October 11, 2011

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